89dbt Privacy Policy

2 Information We Collect

We collect various types of information in order to provide you with services on the 89dbt platform. The different categories of information are described in detail below:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address (for account communication)
• National ID card or passport details (for KYC verification)
• Bank and mobile banking details (for financial transactions — bKash, Nagad, Rocket)

2.2 Technical Information

• IP address and device identifier
• Browser type, operating system, and device model
• Cookie and session data
• Browsing behavior and click patterns on the site

2.3 Transaction and Gaming Information

• Deposit and withdrawal history
• Betting and gaming history
• Bonus and promotion usage records
• Live chat conversation logs

3 How We Collect Information

89dbt collects information in the following ways:

3.1 Information You Provide Directly

When you register on our platform, create an account, make a deposit, submit a withdrawal request, or contact our support team — you provide information to us directly. This information is given voluntarily by you.

3.2 Automatically Collected Information

When you visit our website, certain information is collected automatically using cookies, web beacons, and similar technologies. This helps improve the functionality of the site and supports security monitoring.

3.3 Through Third Parties

As part of the identity verification (KYC) process, information may be received from verification agencies. Transaction confirmation data may be received from bKash, Nagad, and Rocket for payment processing.

4 Purposes for Using Information

89dbt uses your information only for the following legitimate purposes:

• Account Management: To ensure registration, login, and account security.
• Financial Transaction Processing: To complete deposits and withdrawals and to verify transactions.
• Legal Compliance: To meet KYC (Know Your Customer), AML (Anti-Money Laundering), and other legal obligations.
• Age Verification: To ensure that services are provided only to those aged 21 or above.
• Customer Support: To resolve your issues and answer your questions.
• Security and Fraud Prevention: To prevent unauthorized access and fraudulent activity.
• Relevant Communications: To send important notifications related to your account.
• Service Improvement: For analytical purposes to further improve the platform experience.
• Responsible Gaming: To identify potentially problematic gaming behavior and provide support to users.

We do not sell your information to third parties for marketing or promotional purposes.

5 Sharing and Disclosure of Information

89dbt does not share your personal information with third parties, except in the specific circumstances described below:

5.1 Service Provider Partners

Limited information may be shared with trusted technology partners for payment processing (bKash, Nagad, Rocket), identity verification, and fraud prevention services. These partners may only use the information to provide the specified services and are bound by confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed as necessary to comply with court orders, lawful requests from government authorities, or applicable laws.

5.3 Security Matters

Information may be shared with relevant authorities to investigate fraud, money laundering, or other illegal activities.

5.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, information may be transferred to the new entity after notifying users in advance.

6 Data Security Measures

89dbt has implemented industry-standard technical and organizational measures to protect your information:

• SSL Encryption: Our website uses 256-bit SSL encryption, which keeps all data exchanged between you and our servers secure.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized personnel can access personal information.
• Security Audits: Regular system security reviews and tests are conducted.
• Two-Factor Authentication: An additional verification layer to protect your account.
• Firewall and Intrusion Detection: Active security measures to prevent unauthorized access.

However, no digital system is entirely free of risk. There are inherent risks in transmitting information over the internet that cannot be completely eliminated. We are committed to ensuring the highest level of protection.

7 Cookie Policy

89dbt uses cookies to improve your experience on the website. Cookies are small text files stored on your device.

7.1 Essential Cookies

These cookies are essential for the core functionality of the site — maintaining login sessions, ensuring security, and saving preferences.

7.2 Analytical Cookies

These cookies collect information about how the site is used, which helps us improve our services. The data is aggregated and not personally identifiable.

7.3 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling certain cookies may affect specific functionality of the site.

8 Data Retention Period

89dbt retains your information only for as long as necessary:

• Account Information: While the account is active and for the legally required period after it is closed.
• Financial Transaction Records: Retained for the long term as required by legal obligations.
• KYC Documents: For the period specified for legal compliance.
• Communication Logs: For a limited period to ensure quality of customer service.
• Cookies and Technical Data: Until the session ends or for the specified retention period.

After the required period has ended, data is securely deleted or anonymized.

9 User Rights

As a user of the 89dbt platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of information within the limits of legal obligations.
• Right to Restrict Processing: The right to request restriction of data processing in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to the processing of your information in certain cases.
• Right to Withdraw Consent: The right to withdraw consent you previously gave at any time.

To exercise these rights, contact our support team via live chat or email us at [email protected]. We will try to respond to your request within 30 days.

10 Protection of Children and Minors

89dbt services are intended only for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

If we become aware that a minor is using our platform or that we hold their information, we will immediately close that account and delete the associated data.

If a parent or guardian believes that their child has registered on our platform, please contact [email protected] immediately.

11 International Data Transfers

Our servers and service providers may be located in various countries. Your information may be processed outside of Bangladesh. In such cases we ensure that:

• Transferred information receives protection equivalent to that provided under this policy.
• Appropriate data protection agreements are signed with third parties.
• Applicable international data protection standards are observed.

12 Policy Changes and Updates

89dbt may update this privacy policy from time to time. For significant changes, we will:

• Publish a notice on the website.
• Update the "Last Updated" date at the top of the policy.
• Where necessary, notify registered users by email.

Continued use of our site after changes have been made will be taken as your acceptance of the new terms. We therefore recommend reviewing this policy regularly.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated privacy team reviews every matter with care.